Terms & Conditions

Maintenance & Support Services

Twelve months support and maintenance is included with most products. Thereafter maintenance is typically 20% of the current sales price.

An annual maintenance service is available for most programs after the first year.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

Additional Services

Media

A charge of £40 + TAX will be made for each instance of software supplied on CD

Training and Installation

We thoroughly recommend training for all our software. Please ask for details.

Rental

Renting software and charging it to a project can be a very effective way of managing costs. Oasys Limited can save you further, by crediting half of the rental charge against a subsequent purchase (to a maximum of half the current price).

In the case of extended rental, the aggregate rent period is used in determining the new rent price.

Rental fees are as follows:

Period
(months)
Rental fees
(% licence fees)
1 15%
3 30%
6 45%
1 year 55%

All services detailed under licence fees above (with the exception of usage in perpetuity) are provided for rented software.

Rented software is supplied configured to cease working at the end of the rental period. The rent may be extended for a further period and the software remotely reset in-situ. All rental fees must be paid in full in advance.

Terms and Conditions of Purchase

The full conditions of purchase and maintenance are set out in the Oasys Standard Terms and Conditions. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice - please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Payment Terms

Payment is due upon presentation of Oasys' invoice to you. This will normally be generated automatically by our shopping cart which will also email a copy to you when you place your order.

Superceded Versions of Terms and Conditions

Oasys keep copies of all superceded versions of terms and conditions.